My work is motivated by a desire to understand how cognitive limitations and the institutional context direct our thoughts and behaviors in systematic, and sometimes problematic, ways. My research suggests that intelligent, well-intended people often underestimate the extent to which their thoughts and behaviors are shaped by cognitive biases and situational nudges. This underestimation issue is the source of many social problems—from diversity challenges to risky decisions. Collectively, results encourage us to be more critical about our thinking and aware of our own impact so as to improve interpersonal relationships and collective performance.
Below are a few specific insights from my research, click on them for the underlying articles.